Question 1

What payment methods do you accept?

Accepted Answer

We accept Interac e-Transfer and Bitcoin payments.

Question 2

How long does shipping take?

Accepted Answer

Standard shipping (2-4 business days) costs $20. Or you can choose Purolator Express (1-2 business days) for $40. We offer free standard shipping if your order is $175 or more.

Question 3

Is my order discreetly packaged?

Accepted Answer

Absolutely! All orders are shipped in plain, unmarked packaging with no indication of contents for complete privacy.

Question 4

What is your return policy?

Accepted Answer

Due to the nature of cannabis products, we cannot accept returns. However, if you receive damaged or incorrect items, please contact us within 48 hours.

Question 5

How can I track my order?

Accepted Answer

Once your order ships, you'll receive a tracking number via email to monitor your package's progress.

Question 6

How do the loyalty points work?

Accepted Answer

You earn 1 point for every dollar spent. Points can be redeemed for discounts on future orders. Check your account dashboard to see your current balance.

Question 7

How do I Share and Earn?

Accepted Answer

You need to create an account and be logged in, in order to Share and Earn. When your friend uses your referral link to join our site, you will earn loyalty points on all their purchases. You can then redeem those loyalty points for store credits.

Frequently Asked Questions